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On the Do Not Call Registry and still receiving spam solicitation calls and texts?

Published
Jun 24, 2019
Author
Shamis & Gentile, P.A.
Do Not Call Registry

Consumers deal with the annoyance of telemarketers on a daily basis, and the Telephone Consumer Protection Act (TCPA) provides various protections against persistent callers. Are you on the Do Not Call Registry and still receiving spam solicitation calls, texts and voicemails?

It is a violation of federal law to contact phone numbers that have been placed on the National Do Not Call Registry and this doesn’t just apply to phone calls. Businesses are also prohibited from sending spam text messages to phone numbers that have been placed on the National Do Not Call Registry.

If you have received coupons or sales advertisements in a text message from a restaurant or clothing retailer and your phone number is registered with the National Do Not Call registry, you may be entitled to compensation.

One of the most helpful provisions under the TCPA is requiring companies to maintain and use their own do not call list, which consists the names of customers that no longer wish to receive communications from the company.

At the federal level, there’s the National Do Not Call Registry. This registry was established the Federal Trade Commission’s Telemarketing Sales Rule (TSR) in 2003. The registry gives consumers control over the number of telemarketing calls they receive. Here are some frequently asked questions consumers have about how to get added to the Do Not Call Registry.

How can I join the National Do Not Call Registry?

Consumers can register online at donotcall.gov by email, or by phone by calling toll free at 1-888-382-1222 from the number they wish to register on the National Do Not Call Registry. Registration is free.

According to the Federal Trade Commission, if registration is done online, an email address must be provided for confirmation and will then be used to complete registration in a confirmation email. Consumers can expect calls to reduce within the 31 days of signing up for the registry.

How does the National DNC Registry affect telemarketers?

Federal law requires companies to check the national do not call list every 31 days to avoid calling consumers on the registry. Consumers who receive calls to the number that they added to the registry can file a complaint to donotcall.gov or by calling a toll free number.

Consumers will need to know the date of the call and company’s name or phone number when filing the complaint. If telephone numbers are disconnected or reassigned, they are removed from the registry.

What is the TCPA?

The TCPA was established in the early 1990s and has since become a vital tool to keep aggressive telemarketers from interfering in people’s daily lives.

The TCPA requires that companies only call between 8am and 9pm and not take any emergency lines. Another major TCPA policy requires companies to get express written consent from consumers before making certain kinds of automated calls, according to the FCC.

Car dealerships have recently been accused of violating the TCPA by sending unwanted calls or texts to consumers by way of automated dialing system and failing to add them to their do not call lists. Customers who are currently contending with this annoyance should educate themselves in federal privacy laws, as well as their own state’s policies on the TCPA, so they can better understand their rights.

Do Not Call Registry Class Action Lawsuits

Companies have also been hit with class action lawsuits for calling consumers who had placed their phone number on the National Do Not Call Registry.

According to the Federal Trade Commission, one way that consumers can stop unwanted phone calls and text messages is by placing their phone numbers on the National Do Not Call Registry. If a number is on this list, companies are prohibited from calling it for sales purposes.

Do Not Call Registry Lawyers | Sales Advertisement Coupon Via Text

Did you receive a coupon or sales advertisement via text message from a restaurant and/or clothing retailer? If you received a coupon or sales ad through a spam text message and your phone number is on the National Do Not Call Registry, you may qualify to join this text message class action lawsuit investigation. Submit you spam text to Shamis & Gentile, P.A. today. The Text Message Lawyers are here to make sure you get the justice and compensation you deserve.

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